[ITSALLABOUTMEMAN] Re: [Kickstarter] ACTION NEEDED: A message from Kickstarter about verifying your identity [2 Attachments]

 

To My Dear Kickstarter Partners:

This is getting very convoluted. You are now asking me to jump through a lot of hoops because your online verification failed.  You asked me to tell you the name of an address I was associated with in Tumwater (510 Bates Street), on Anderson island (11015 Eckenstam-Johnson Road, in Wenatchee (2296 Love Lane - my family even has a road named after them!) and to tell you the name of my former employer (Washington State Department of Transportation. In each case, i answered the questions correctly, and then it said I couldn't verify who I was.  So next it scanned my drivers licence. Twice.  I didn't fail to identify myself, you failed to identify me, despite all the evidence I provided.

Thanks to your failure to understand the information I gave you, you have now given me a whole new set of hurdles to jump, and they aren't easy. My wife handles all the finances, and she does it online.  She also has a different last name than me, so any documents of the kind you suggest  won't prove to you that I'm who I say I am.

I offer the attached documents as an alternative:

1  A photograph of a package to me from the Elektronmusikstudion (EMS) in Stockholm Sweden. Having met me in person, they had no problem believing it was me at this address, nor did the Swedish and US postal services have any trouble identifying me as me.

2. My drivers license. (Blogger's Note: I have removed this for personal security reasons). I'm not sure why it came out upside down, and I apologize for that, but upside down or right side up, that's a document that identifies me, and places me at this address. I can also give you contact information for over 100 Brazilians who can vouch for me. That is somewhat less than the 100 bazillion references you might prefer, but I hope it suffices.

Sincerely, Your Kickstarter Partner,

Matt Love

On Wed, Aug 20, 2014 at 3:59 PM, Kickstarter Support <support@kickstarter.com> wrote:

Thanks for contacting Kickstarter.

mattlove1 Aug 20 15:59 Hi there, We're sorry to hear that you were unable to confirm your identity. Fortunately we can still verify your identity manually. To do that, just respond to this email with a scan or legible picture of a government issued ID (driver's license, passport, etc.) and one of the following that bears your name and address: - A utility bill, or final demand, or reminders dated within the last three months. - A tax return dated within the last twelve months. - A current tenancy letter or rental agreement from a local council, housing association, or letting agency dated within the last twelve months. - A bank statement dated within the last three months. Apologies for any added inconvenience (we know scanning in documents can be a pain), but verifying that you are who you say you are keeps things safe for creators (no one else runs a project under your name) as well as backers (they know the person behind the project they're backing is real). Thanks for your cooperation, Kickstarter

This email is a service from Kickstarter. Delivered by Zendesk.

Message-Id:BHQ797Y7_53f4fe1028199_1e553fd0e52b3414215013a_sprut

__._,_.___

Attachment(s) from matt love | View attachments on the web

2 of 2 Photo(s)

package from sweden addressed to me.jpg

---

---

---

.

__,_._,___